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Effective Date: June 1, 2026

At M B Gate Tech inc., we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or interact with our services across the Chicagoland area, including our text messaging program.

1. Our Business Details

For any questions, updates, or data requests, you can contact us at:

\nBusiness Name: M B Gate Tech inc.
\nPhysical Address: 2723 N Rutherford Ave, Chicago, IL 60707
\nPhone Number: 773-418-3544
\nEmail Address: mbgatech@gmail.com

2. What Information We Collect

We collect information that identifies you or relates to your service history. This includes:

\nContact Data: Name, phone number, and email address.
\nService Data: Appointment logs, gate service history, gate specifications, billing preferences, and invoice records.
\nDevice Data: IP address and browser type collected automatically during website visits. We do not deploy tracking pixels or run advertising campaigns.

3. How We Use Your Information

We process your personal information to fulfill our business obligations, including:

\nService Delivery: Sending job and appointment reminders, managing your account, and providing customer support.
\nFinancial Processing: Invoicing, processing transactions, and collecting payments.
\nService Updates: Sending necessary company updates or requested information about our gate services.

4. What to Expect From Our Text Messages (SMS)

By providing your phone number and opting in, you agree to receive text messages from us.

\nMessage Types: We send account-related texts like gate appointment reminders, technician arrival updates, invoices, and payment receipts.
\nMessage Frequency: Message frequency varies based on your service schedule and requests. We only send texts relative to your ongoing services.

5. How We Store and Protect Data

We implement industry-standard technical safeguards to secure your data. Access to your records is strictly restricted to authorized team members who require the data to perform gate maintenance, installations, or repairs. We utilize secure, encrypted digital databases to defend against unauthorized access or data alteration.

6. Whether We Share Information

We do not sell your personal data. We only share necessary information with trusted third-party partners to run our business, specifically:

\nJobber: Our business management software used to securely manage customer scheduling, customer communication records, and invoice generation.
\nPayment Processors: Integrated via Jobber to securely handle credit card and billing transactions.
\nLegal Obligations: If required by law, regulation, or a government oversight body.

7. Your Rights Regarding Your Data

You maintain control over your personal data. You have the right to:

Request a copy of the personal information we hold about you.
Request updates, corrections, or changes to inaccurate information.
Request that we permanently delete your data from our active business systems.
To exercise any of these rights, please email us directly at mbgatech@gmail.com.

8. Opting Out and Getting Help (SMS Carriers)

Mobile carriers require explicit instructions for managing text message communications:

\nHow to Unsubscribe: You can opt out of receiving text messages at any time by replying STOP to any text message we send you. After doing so, you will receive a single confirmation message, and we will stop sending texts to that mobile number.
\nHow to Get Assistance: If you experience issues or need immediate help with our messaging program, reply HELP to any text message, or contact our customer support team directly at 773-418-3544 or via email at mbgatech@gmail.com

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